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How spade46 Protects Your Privacy

Your account details, payment information and gaming activity stay secure on spade46.

Encrypted account accessSecure payment handlingYour data, your control
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spade46 How spade46 Protects Your Privacy
REACH OUR TEAM

Privacy Questions? Get in Touch

Our support crew handles privacy requests during business hours. You can ask about your data, request changes to your account settings, or report concerns about how your information is handled.

Email Support Send your privacy request to our dedicated email address. Include your account username and a clear description of what you need.
Live Chat Open the chat window in your account lobby to speak with a support agent about data access or account privacy settings.
Account Settings Update your communication preferences, review connected devices, and manage your personal information directly in the dashboard.
HOW WE SAFEGUARD

Data Security and Your Account

spade46 uses industry-standard encryption to protect login credentials and payment details. Your withdrawal requests are verified before funds leave your account.

Encryption & Security

All deposits via Touch 'n Go, GrabPay, Boost dan FPX and withdrawal requests are encrypted end-to-end. Your password is hashed and never stored in plain text.

Payment Data Handling

We never store full card or banking details on our servers. Payment processors handle sensitive information, and we retain only transaction receipts for your records.

Cookie Management

Cookies help us remember your login session and game settings. You can disable cookies in your browser, though some features may not work as smoothly.

Access Requests

Request a copy of all data we hold about you by emailing support. We'll compile and send your information within 14 days in a readable format.

Data Deletion

Ask us to remove your account and associated data. After deletion, you'll lose access to your wallet and history, and cannot recover the account.

Incident Reporting

If we discover a breach affecting your data, we notify you via the email on your account within 72 hours and outline what happened and next steps.

Privacy Policy FAQs

Below are answers to the questions we hear most often about how spade46 handles your data and privacy.

We collect your name, email, phone number, date of birth and address to verify your identity and set up your wallet. Payment history is stored separately for withdrawal verification and tax compliance.

Deleted accounts have their personal data removed within 30 days. Transaction records for active withdrawal disputes or regulatory reasons may be kept for up to 7 years as required by law.

Yes. Go to your account settings and select 'Download My Data', or email support with your username and ID. We'll send a complete record of information we hold, usually within 7–10 business days.

We share data only with payment processors (for Touch 'n Go, GrabPay, Boost dan FPX transactions), legal authorities when required by law, and service providers under strict confidentiality agreements. We do not sell your data to marketers.

We use 256-bit SSL encryption for all logins and payments. Enable two-factor authentication in your settings for extra security. If you suspect unauthorized access, change your password immediately and contact support.

Unsubscribe using the link in any marketing email, or go to Account → Communication Preferences and toggle off promotional messages. You'll still receive security alerts and account updates.

If we merge or change ownership, your data transfers under the same privacy protections. We'll notify you via email of any material changes. You can request deletion before the transition takes effect.

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